If you lose your health insurance card

Do the following immediately if you lose or damage your health insurance card:

If you lose your health insurance card

Required documents:

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant’s identity.

  • An identification document showing a facial photograph of the applicant (e.g., driver’s license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  • If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have lost their health insurance cards
Submission destination Send the application form
Notes:  

If your health insurance card is damaged

Required documents:
<Documents to attach>
・Damaged health insurance card

<Identification Documents>
You may be asked to attach the following documents or document copies to verify the applicant’s identity.

  • An identification document showing a facial photograph of the applicant (e.g., driver’s license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  • If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have damaged their health insurance cards
Submission destination Send the application form
Notes:  

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