If you become sick or are injured due to the actions of another party

You can undergo treatment covered by health insurance for sickness or injury attributable to the actions of another party, as in the case of a traffic accident. However, in such cases, you must contact Taisho Audit Inc. first and submit the Notification of Injury or Sickness due to a Third-party Act as soon as possible.

If you have been in a traffic accident

Required documents: Notification of Injury or Sickness Due to a Third-Party Act (Traffic Accident)
  • Police Accident Report
Report on accident circumstances(Traffic Accident)
Written Memorandum (for the Other Party)
Written Memorandum (for the Insured Person)
Reason for Failure to Obtain a Certificate of the Personal Injury Accident
Deadline: As soon as possible
Applies to: Insured persons or dependents using health insurance to treat injuries or other sickness caused by traffic accidents
Contact Taisho Audit Inc.
TEL: 03-6805-6285
09:00-11:30、13:00-17:00
Available on weekdays only, excluding public holidays and the year-end/New Year holidays

Futako Tamagawa Rise Office 7F
2-21-1 Tamagawa, Setagaya-ku, Tokyo
158-0094

Important Notice:
Please note that Taisho Audit Inc. is unable to provide support in English over the phone. If you are unable to communicate in Japanese by telephone, kindly contact PwC Health Insurance Society at info@pwc-kenpo.jp by email to inform us of your situation.
Notes:

If you or the counterparty has voluntary insurance associated with a settlement agency service, you can receive support from the responsible casualty insurance company for preparing and submitting documents, including the Notification of Injury or Sickness due to a Third-party Act and the Accident Report. Please check with the insurer with whom you contracted your policy for more information.

  • ** This support is available only for traffic accidents away from the job for which you used health insurance.

If you become sick or are injured and another person is responsible

Required documents: Notification of Injury or Sickness Due to a Third-Party Act
Report on Accident Circumstances(for Accidents Other Than Traffic Accidents)
Written Memorandum (for the Other Party)
Written Memorandum (for the Insured Person)
Deadline: As soon as possible
Applies to: Insured persons or dependents using health insurance to treat injuries or other sickness attributable to a third party other than such caused by traffic accidents
Contact Taisho Audit Inc.
TEL: 03-6805-6285
09:00-11:30、13:00-17:00
Available on weekdays only, excluding public holidays and the year-end/New Year holidays

Futako Tamagawa Rise Office 7F
2-21-1 Tamagawa, Setagaya-ku, Tokyo
158-0094

Important Notice:
Please note that Taisho Audit Inc. is unable to provide support in English over the phone. If you are unable to communicate in Japanese by telephone, kindly contact PwC Health Insurance Society at info@pwc-kenpo.jp by email to inform us of your situation.
Notes:  

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